Junk Call Filter - We have a unique 'Filter' which helps ensure you only pay for calls you wish to receive. This can reduce spend by as much as 70% providing a very economical (and more professional) alternative to voicemail. All your important calls are answered by a real person.
Answering thousands of calls each day we can easily identify the repeat offenders responsible for automated messages and cold call selling. By opting 'In' to the free service, you can dramatically reduce this type of activity on your account, saving you money.
Anyone in our 'offender' list is instantly routed to voicemail instead of a live handler. The caller will be invited to leave a message which is then forwarded to you by email as a MP3 attachment. This costs you nothing and you don't lose the caller details.
Some centres say they wont log sales calls but identifying those is tricky and you dont want to waste time arguing about charges or losing possible clients through a misunderstanding. Our automated system ensures you benefit without the hassle.
The system works by recognising the Call Line Identification so if they withhold the number (using 141) they will still get through. However, you can choose to also block calls where the CLI is hidden.
If you have more than one line coming into your business you can use this feature to check every single call you get. We will filter your main line and route the clean calls to your second line. If you're not available to take the call, our team can then take a message, saving you valuable time & money
Updating our list is simple you just reply to our message with 'JUNK' in the title and our system will add the caller to your filter and in future they will go direct to voicemail.
You can opt in & out of the filter at any time.